When Night Falls link for participants:
http://snipurl.com/wnf_particip
Also, there is a wealth of help here: http://www.elluminate.com
These pages are from the Eluuminate Training Support Page
Things to Do:
Sheryl
John
Training files from Eluminate to add to the Wiki
The most common help needs are mic related. If they have Skype on-- have them cut it off.
If they have a USB mic reboot
Check mute
Check on/off if a headset.